Returns

RETURNS POLICY:

If any of the items you receive are faulty or damaged, please get in touch with us at shop@cleverpoppy.nz

The following terms must also be met in order for your item to be replaced or refunded:

• You will need to contact us within 7 days of receiving your order for an exchange or refund
• To be eligible for a refund, you must return the package in the same condition that you received it including original packaging
• Refunds will only be provided for items that are faulty or damaged.
• You are responsible for returning the item at your own cost (unless the item is faulty).  We highly recommend using a trackable shipping method.
• Your replacement item will not be sent until we have received and checked your return.