Shipping options

Shipping options are based on your total order value:

Order Value	Shipping Method	Cost
Up to $70 CAD	Standard Canada Shipping (3-12 days)	$8 CAD
$70 CAD and above	Standard Canada Shipping (3-12 days)	FREE

 

Fulfilment method and times

Your order will be dispatched directly from our fulfilment centre in China. Upon dispatch you will receive a notification of the order being processed. Then once your order has arrived in your country and been received by the local courier network, you will receive an updated shipment notification via email. This will include your tracking number once it is ready.

 

Shipping address

Please make sure that you have provided the correct and current address for shipping and delivery.  Please be certain that the address provided is a physical address.  Items cannot be delivered to security-restricted areas such as military bases.

Fulfillment times

Our warehouse will endeavour to fulfill your order within 1 business day.  However during busy times this may increase to 1-3 business days.

 

Issues regarding delivery

In most cases, your order will be delivered within the estimated time of delivery.  However the actual delivery date may be affected by weather and other external factors.  If your package has not been delivered or your tracking information shows that your package has been delivered but you have not received it, please contact our customer service immediately.