Reviews
2400+ Verified 5-Star Reviews
Shopping was easy enough. Disappointed more with th product and the fact that for the price it does not come with a booklet. I had to print out the directions from online.
Hi Kathleen, thanks for sharing your feedback. We’ve chosen not to include a printed stitch guide with our kits as part of our efforts to reduce paper use. Instead, we provide a downloadable stitch guide that you can view digitally or easily print at home if you prefer having a physical copy while you stitch. We really appreciate your feedback and hope you enjoyed your stitching experience! 🌸
Amazing beginner embroidery kit experience! I love the patterns and the instructional videos. Clever poppy truly makes learning embroidery relaxing and rewarding.
Top notch customer service! I had an unfortunate event where my dog got a hold of my package when it was delivered. I reached out, panicking, because I was worried my dog ingested something harmful. The response was quick and thorough with a detailed list of everything the package contained. They even offered to replace the items that were destroyed for only the cost of shipping! With their help, I was able to determine the dog simply shredded stuff and didn’t actually eat any of it. I’m very grateful for such a positive experience.
Clever Poppy is the best of the best. They teach in the perfect way; absolutely anyone is able to follow along. The kits contain more than what you need and everything is such great quality. But what really sets them apart is their customer service. Every single email I’ve sent has been answered within 24 hours and by a real person. I couldn’t find a template for a pattern and it was in my email within minutes.
Their Facebook group is outstanding as well. I posted a question about the pens and the team saw and contacted me personally. They made the issue right and followed up after the fact. I hadn’t even reached out to them about the problem yet they saw I was having one and contacted me. How many companies can you say that about?
My only negative, and I don’t even consider it a true negative, is I wish there were more mature designs. I adore all the patterns, and with the Makers Academy you have access to so many more, but I’d love to see more design options. I’d love more landscape or realistic designs; and more experienced level patterns in general.
Clever poppy feels like that childhood friend you keep for your entire life. We’ll be old ladies sitting on the porch stitching together. And there’s no place I’d rather be!
Excellent way to try embroidery for the first time. The instruction videos are easy to follow, and I’m enjoying it.
I like the fact that everything needed to complete the project has been carefully included. I would prefer having the pattern preprinted onto the fabric. I have hand tremors and found it difficult to trace the pattern.
My zipper was broken when I received my item. I reached out to customer service and never heard back.
Hi Melissa, we're so sorry to hear this. We did receive your email on June 26 and replied on June 27, then followed up again on June 30 after we hadn't heard back. It's possible our emails ended up in your spam or junk folder.
We've just sent you another email so we can get this sorted for you as quickly as possible. We definitely don't want you to be left with a broken item, and we'd love the chance to make this right!
I absolutely loved these Floral Alphabet kits! As someone fairly new to embroidery, I found the instructions clear and easy to follow, and the video tutorials were incredibly helpful for learning new stitches. The quality of the materials was excellent, and I loved that I could personalise each letter by changing the thread colours to suit each child. I've now completed three letters as gifts for my nieces, and they've given me the confidence to branch out into creating my own colour palettes and projects. Beautiful designs, great quality, and such a relaxing hobby. I can't wait to order more!
My kits arrived promptly and when I needed help, Julie was super responsive. This was really fun <3
Great products. Great service. Great company. Love the patterns made easy to make for myself OR as a gift.
Shopping with Clever Poppy couldn't be easier. And my packages always arrive quickly, packaged so nicely and always in perfect condition.
I love all the Clever Poppy kits I’ve gotten! I’ve learned so much and feel confident to branch out and create new projects, but still keep coming back for these cute kits.
I absolutely am addicted to embroidery now, thanks to you! Your videos are so easy to understand and follow! The Facebook group is so inspiring as well! I have recommended you to others. And will continue purchasing your kits!!! They make it easy and fun!!! Great job! I am so happy that I found you!❤️
Everything comes promptly. It's easy to communicate with the staff. Fun to shop for new designs!
I am so happy I found Clever Poppy embroidery. I have ordered several beginner kits and am gradually working my way through them and enjoying every step of the way. My orders always arrive promptly and I love that the orders are always acknowledged by the CP team. It is also very encouraging to receive nice and very helpful comments on fb from other embroiderers. Thank you!
Such a fun little project with easy instructions. It was my very first try at embroidery and looking forward to more!
I love all the patterns! They are so cute, sometimes it’s difficult to decide which one to buy. 😊
No instructions came with the kit nor website given.
Hi again, Lynne, we're sorry for the confusion. We received your messages and have already reached out with instructions on how to access the video tutorials, including the direct link to your kit, as well as the downloadable stitch guide. If you're still having any trouble, just reply to our email and we'll be more than happy to help you get started😊