If any of the items you receive are faulty or damaged, please get in touch with us at firstname.lastname@example.org
The following terms must also be met in order for your item to be replaced or refunded:
- You will need to contact us within 7 days of receiving your order for an exchange or refund
- To be eligible for a refund, you must return the package in the same condition that you received it including original packaging
- Refunds will only be provided for items that are faulty or damaged.
- You are responsible for returning the item at your own cost (unless the item is faulty). We highly recommend using a trackable shipping method.
- Your replacement item will not be sent until we have received and checked your return.